Emergency Repair Services

Repair Work Flow Process

For Technical Clarification Contact
Mr. Sebastian,
Technical Manager
Mobile: +91 - 93452 26022
Email: info@nunesinstruments.com

How to Send an Instrument for Repair

Prepare a detailed defect report of Instruments and Equipments and pack it along with instruments and equipments. Please provide part / model number, manufacturer, serial number and as much information as you can in the defect report. Please mention nature of the problem (constant or intermittent ), number of alarm or error (if applicable). If you do not have any support information and the unit just "doesn't work"- it is OK, we can repair it.

Label the equipments and Instruments clearly.

Pack the instruments preferably in original packing. Pack the Instruments with adequate, suitable packing materials to prevent damages to instruments on the transit.

Send the instruments along with its accessories, drawings and manuals by courier or Air Freight.

Quotation

After analysing the instrument and we submit the estimate to you. Until we see an equipment there is no way to guess and quote the price to the customer. However the prices do not exceed 30% of instrument cost.

On receipt of our quotation you send your work order accepting our price and terms and conditions for repair.

The evaluation is always free of charge. You pay only for successful repair. In case you decide not to repair, your item will be returned without any charge except shipping, if applicable.

Repair Process

We diagnose and identify faulty components. After we have replaced faulty components, we will test again and then apply power and run the test instruments equipment through a series of power tests until we are satisfied that the device is in perfect working order. Regular repair completed within a five days.

Testing, Calibration and Despatch of Instrument

Testing and calibration is done with calibration standards and parameters or measured with standard test instruments. After successful in testing and acceptance certification the payment is to be made as per the bill.

Payment

You can deposit your payment to M/s Nunes Instruments in the following Account

Nunes Instruments, Coimbatore
ICICI Bank Current Account Number 6152 0503 0288

 

Frequently Asked Questions

What kind of equipment you repair?

We repair Laboratory Instrument, Test Equipment, Scientific, Measuring, Precision Instrument, Analytical, Bio Medical, survey, electrical, electronic Instrument of Any Type, Any Make, Analog/Digital, Any Condition high Precision Instruments and Test Equipment. It doesn't matter. What make and What function it does. Please note that if you have something not on our list, that doesn't mean that it can't be repaired by us. We get instruments and equipment we have never worked on before.

How you are able to repair all kind of equipment and Instruments?

- We are group of engineers with 35 years of practical experience in repair
- And with a huge inventory of various spares
- Collection of manuals, circuit diagrams, helps us to carry out successful repair of all kinds of instruments.

How much you charge for repair?

Prices are competitive compared to other repair / replace option and do not exceed 30% of the price of an instrument. Since we repair to component level and charge for the actual work performed, until we see an item there is no way that we can guess a cost to the customer. It has always been our policy not to quote over the phone. This is because every repair is different even on similar electronic assemblies.

How much minimum time you need to complete the repair?

Regular repair turnaround usually does not go beyond one business week; in most cases it is shorter. Emergency repairs are done within 24-72 hours. Please notify us if you need Emergency repair.

How do you repair?

We diagnose and identify faulty components. After we have replaced faulty components, we will test again and then apply power and run the test instruments equipment through a series of power tests until we are satisfied that the device is in perfect working order.

Do you give warranty for your repair work?

Yes. We give warranty of 3 months to 1 year depending upon the type of equipment and cost of repair occurred to it.